Terms and Conditions

Introduction

Welcome to the official ticketing platform for FIFA World Cup 2026. These Terms and Conditions govern your use of our website and services, including the purchase of match tickets, access to stadium facilities, and related services.

These terms constitute a legally binding agreement between you (the "Customer") and World Cup 2026 Ticketing (the "Platform"), acting as the official ticketing agent for FIFA World Cup 2026 matches.

1. Ticket Purchase and Sale

1.1 Eligibility

To purchase tickets, you must:

• Be at least 18 years of age
• Have legal capacity to enter into binding contracts
• Provide accurate and complete personal information
• Have a valid payment method
• Comply with all applicable laws and regulations

1.2 Ticket Allocation

Tickets are sold on a first-come, first-served basis. We reserve the right to:

• Limit the number of tickets per person/household
• Implement purchasing restrictions for certain matches
• Cancel orders that violate our purchasing policies
• Reserve tickets for specific categories (e.g., VIP, sponsors, teams)

1.3 Pricing

Ticket prices are displayed in USD and include:

• Base ticket price
• Applicable taxes
• Service fees (10% of subtotal)
• Processing fees (if applicable)

Prices are subject to change without notice, except for confirmed purchases.

2. Payment Terms

2.1 Accepted Payment Methods

We accept the following payment methods:

• Visa, MasterCard, American Express
• PayPal
• Bank transfers (for group bookings)
• Other payment methods as announced

2.2 Payment Processing

All payments are processed through secure payment gateways. By providing payment information, you authorize us to charge the specified amount.

2.3 Currency and Exchange Rates

All transactions are processed in USD. International customers may incur additional bank charges based on their card issuer's exchange rates.

3. Ticket Delivery and Use

3.1 Delivery Methods

Tickets are delivered electronically via:

• E-ticket (PDF) sent to registered email
• Mobile ticket (QR code) accessible through your account
• Will-call pickup at stadium (if selected)

3.2 Ticket Use Restrictions

Each ticket grants admission to one person for the specified match. Tickets are:

• Non-transferable without authorization
• Valid only for the specified match, date, and seat
• Subject to verification at stadium entry
• Not for resale above face value

4. Cancellation and Refund Policy

4.1 Customer Cancellations

Tickets are generally non-refundable and non-exchangeable. Exceptions may apply for:

• Match cancellations by organizers
• Significant schedule changes
• Force majeure events
• As required by law

4.2 Organizer Cancellations

If a match is cancelled by FIFA or local organizers:

• Full refunds will be issued within 30 days
• Refunds include ticket price and service fees
• Processing fees may be non-refundable

4.3 Rescheduled Matches

For rescheduled matches:

• Tickets remain valid for the new date
• Refunds may be offered if you cannot attend
• Refund requests must be made within 7 days of reschedule announcement

5. Stadium Entry Requirements

5.1 Entry Requirements

To enter the stadium, you must present:

• Valid match ticket (digital or printed)
• Government-issued photo ID matching ticket name
• Compliance with security screening

5.2 Arrival Time

Gates open 3 hours before match time. Recommended arrival:

• VIP/Corporate: 3 hours before match
• General Admission: 2 hours before match
• Late arrivals may face restricted entry

6. Prohibited Items and Conduct

6.1 Prohibited Items

The following items are strictly prohibited in stadiums:

• Weapons of any kind
• Alcohol from outside sources
• Professional cameras/video equipment
• Large bags/backpacks (over 30cm x 30cm)
• Laser pointers
• Drones
• Political or offensive banners

6.2 Prohibited Conduct

The following behaviors are prohibited:

• Smoking in non-designated areas
• Excessive alcohol consumption
• Disruptive or violent behavior
• Unauthorized commercial activities
• Racist, discriminatory, or offensive language

7. Liability and Insurance

7.1 Limitation of Liability

Our liability is limited to the ticket price paid. We are not liable for:

• Travel or accommodation expenses
• Personal injury or property damage
• Acts of God or force majeure
• Third-party services or products

7.2 Customer Responsibilities

Customers are responsible for:

• Their personal safety and belongings
• Compliance with stadium rules and regulations
• Proper use of facilities and equipment
• Supervision of minors

7.3 Travel Insurance

We strongly recommend purchasing travel insurance covering:

• Trip cancellation/interruption
• Medical emergencies
• Lost or stolen tickets
• Travel delays

8. Privacy and Data Protection

8.1 Data Collection

We collect personal data for:

• Ticket purchase and delivery
• Customer service and support
• Security and fraud prevention
• Marketing (with consent)

8.2 Data Sharing

We may share data with:

• FIFA and match organizers
• Stadium security and authorities
• Payment processors
• Service providers (under confidentiality)

9. Intellectual Property

9.1 Copyright

All content on this platform is protected by copyright laws, including:

• Website design and layout
• Text, images, and graphics
• Software and databases
• Trademarks and logos

9.2 Restrictions

You may not:

• Copy, modify, or distribute platform content
• Use trademarks without permission
• Create derivative works
• Reverse engineer our systems

10. Governing Law and Disputes

10.1 Governing Law

These terms are governed by the laws of [Country], without regard to conflict of law principles.

10.2 Dispute Resolution

Disputes shall be resolved through:

1. Direct negotiation with our customer service
2. Mediation with a neutral third party
3. Arbitration in accordance with [Arbitration Rules]

10.3 Class Action Waiver

You waive any right to participate in class actions or representative proceedings against us.

11. Changes to Terms

11.1 Modifications

We reserve the right to modify these terms at any time. Changes will be:

• Posted on this page with updated date
• Effective immediately upon posting
• Applicable to future purchases and use

11.2 Notification

For significant changes, we may notify users via:

• Email to registered accounts
• Website banners or pop-ups
• Social media announcements